Frequently Asked Questions

 

CAN I SHOP ONLINE AND PICK UP MY ORDER AT SPORTSHOUSE STORE?

Yes, that's possible!

  • You can pick up your order for free at any Sportshouse store.
  • Choose your items and pay online, and we'll have your order ready for pickup at the nearest Sportshouse store within 2-4 hours.

 WHAT ARE YOUR PAYMENT OPTIONS?

We offer multiple payment methods when shopping online!

  1. Cash On Delivery is only accepted by Ninja Van and LBC
  2. Credit / Debit Card (Straight)
    1. All major international and local credit and debit cards that are supported by VISA and Mastercard
  3. Metrobank Installment Plan
    1. 0% Interest (3-12 mos. payment terms)
    2. Buy Now Pay Later (3-12 mos. payment terms)
  4. Gcash
  5. Maya
  6. GrabPay
  7. Direct Banking Payments
    • BPI Online
    • BancNet
    • UBP Online
    • BDO Online Direct
    • PNB Onlnie Direct
    • RCBC Online Direct

SHIPPING AND DELIVERY

Home Delivery (Door to Door)

  • Metro Manila

    • Estimated Time of Delivery: 2-3 business days from Monday to Saturday
  • Provincial Areas

    • North & South Luzon (Central)

      Estimated Time of Delivery: 3-5 business days from Monday to Saturday (Outside proper cities / remote or isolated areas:  8 days)
    • Visayas (Central)

      Estimated Time of Delivery: 5-7 business days from Monday to Saturday (Outside proper cities / remote or isolated areas:  10 days)
    • Mindanao (Central)

      Estimated Time of Delivery: 5-7 business days from Monday to Saturday (Outside proper cities / remote or isolated areas:  10 days)

IS IT POSSIBLE TO CHANGE MY DELIVERY ADDRESS AFTER ORDER CONFIRMATION?


This will depend on the status of your order at our fulfillment center.

Please contact us immediately at 02 8721-2480 / 02 8721-5553 / 09173026383 as we will be unable to make changes to your delivery address once your order has been shipped.

WHOM SHOULD I CONTACT FOR REPAIRS AND PREVENTIVE MAINTENANCE?

We offer skilled technicians that can do home service around Metro Manila and Provincial Area.

Feel free to contact us for more inquiries.


8721-2480 / 8721-5553 and look for Ms.Lanie or Ms. Sony

WHERE IS THE NEAREST SPORTSHOUSE STORE?

NCR:

ONLINE SPORTSHOUSE | 43 Detroit St Brgy Pinagkaisahan, Cubao Quezon City |
SM NORTH EDSA | Lower Ground level, Main Building | 928-6834 |
SPORTSHOUSE GILMORE | 19 Pecton Building, Gilmore Ave. New Manila Quezon City | 02 8721-2480 | 

PROVINCES:

SM BACOLOD | Second level, North Wing | (034) 458-3201 |
SM BACOOR | Upper Ground level | (046) 417-0564 |
SM BAGUIO | Lower Ground level | (074) 619-1096 |
SM BALIUAG | Ground level | (044) 761-0745 |
SM CAGAYAN DE ORO | Ground level | (088) 859-2601 |
SM CALAMBA | Second level | (049) 530-0114 |
SM CEBU | Upper Ground level | (032) 232-1384 |
SM CLARK | Ground level | (045) 499-0093 |
SM DAVAO | Ground level | (082) 297-1177 |
SM GENERAL SANTOS | Second level | (083) 878-0545 |
SM LANANG | Second level | (082) 285-2065 |
SM LIPA | First level | (043) 784-0316 |
SM NAGA | 2nd level | (054) 871-0036 |
ROBINSONS MALOLOS | Second level | (044) 794-1117 |
SM MANDURRIAO | Upper Ground level | (033) 320-6972 |
SM MARILAO | Ground level | (044) 913-2093 |
SM PAMPANGA | Ground level, Main Building | (045) 961-6346 |